We glide rain or shine! Poncho's are provided. In the event of extreme inclement weather as predicted by the National Weather Forecast Service rain checks or rescheduling options are available. We require a minimum of 24 hours advance notice of your scheduled tour departure for all cancellations unless canceled by (Absolutely Chicago Segway Tours). Any tour that is not canceled within this time period is non-refundable. All cancellations are subject to a, 8% processing cancellation fee unless canceled by (ACST).

We recommend flat shoes; rocking athletic shoes are prohibited, as are high heels. We do stop for photo opportunities along the route. For your safety and the safety of others still and video camera's are allowed but may not be used while the Segway is moving as it is necessary to have two hands on the machine the Segway

Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must be able to ascend a flight of stairs without assistance, are at least 14 years old, individuals must weigh more than 100 lbs. and less than 260 lbs. according with manufacture recommendations. Participants must be able to stand for extended periods of time.
Anyone under the age of 18 years old must be accompanied by and adult.
Pregnant women are prohibited from participating in this activity.

We require that all gliders arrive a minimum of 15 minutes before scheduled departure for waiver signing & helmet fitting. Any reservation of 6 or more will be charged a gratuity of 15%. Any group of 8 or more that which desire to glide together is considered a private tour and is subject to an additional guide charge and gratuity will be added upon arrival.

Please refer to all FAQ's for further stipulations and recommendations.

We do require all participants sign waivers and release forms absolving ABS LLC, all employees of ACST from any and all litigant and responsibility for any and all injury as you glide at their own risk. We do provide training and practice before we depart on your tour.


Refund Policy
We glide rain of shine, ponchos are provided.
In the event of extreme inclement weather as predicted by the National Weather Forecast Service rain checks or rescheduling options are available. If you choose to cancel a tour due to weather it is not refundable. We require a minimum of 24 hours advance notice of your scheduled tour departure for all cancellations unless canceled by (Absolutely Chicago Segway Tours). Any tour that is canceled within this time period is non-refundable. All cancellations are subject to a, 8% processing cancellation fee unless canceled by (ACST).

We require a minimum of 24 hours advance notice of your scheduled tour departure for all cancellations unless canceled by (Absolutely Chicago Segway Tours). Any tour that is not canceled within this time period is non-refundable. All cancellations are subject to a, 8% processing cancellation fee unless canceled by (ACST).

All group tours of 6 or more most be canceled 5 days in advance. Any cancellation after this time frame subject to 25% deposit charge. Any group tour that is canceled 72 hours prior to departure is non-refundable.

Absolutely Chicago Segway Tours LLC is committed to protecting the privacy and security of visitors to our website. Outlined below is our online privacy policy for information collected through our website and email lists.

Resale or disclosure of information to third parties:
We do not share or otherwise disclose any personal information, including your name, address or email addresses with other organizations. Only ACST''s staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Security:
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

Parking is available at the Millenium Garages via the East Monroe St. entrance, located at 5 S. Columbus Drive.

From the South, enter the garage on the right side of S. Columbus. Take the immediate left upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

From the North, enter the garage on the right side of S. Columbus. Take an imediate right upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

Walking Directions: We are located 3 blocks east of Michigan Avenue on the south side of East Randolph Street in the lower level of the short building which is built into the hill on the North end of Grant Park. 337 East Randolph Street. Look for our orange Absolutely Chicago Segway Tours signs.